Frequently Asked Questions

Are you the official Mitre Singapore store? 
Yes. Teamwork Sports LLP is the Official Licensee and Distributor for Mitre Sports products in Singapore and Malaysia.

Do I need to create an account to make purchases from MitreSG?
Account creation is not required, but is highly recommended as it can save you time during checkout. However, you can always place an order as a guest.

Are all prices listed inclusive of GST?
Yes, all our items listed on www.mitre.sg are inclusive of 7% GST as required by the laws of Singapore.

How do I know if my order is confirmed?
A confirmation email with your order summary will be sent to your email right after you have completed your order. For security purposes, the email will include a request for your reply to confirm that the order was placed by you. We will then proceed with your order.

How do I use a discount code? 
When checking out, there will be a text field where you can enter the discount code that you are provided with. Kindly note that discounts are not applicable for regular priced or already discounted items.

I am still unsure about shopping on MitreSG...
Fret not! If you are unable to find answers here to your questions, you can always drop us a message via our Facebook page. Alternatively, you can also send a message to our WhatsApp line. For more contact channels and information, please click here.